What to Look for in a Stress Management Service

As an employer, it’s in your best interest to provide support for your employees. A great way to show the people in your business that you value them is to implement stress management services in the workplace.

Stress management shouldn’t just take place following a critical incident, but should be imbedded into the workplace culture to help staff deal with everyday problems at work or at home.

This may seem like a daunting experience, especially if you’ve never implemented a stress management programme before. But if you find the right provider, the benefits of counselling in the workplace to both your employees and your business can be great.

Here are some key features you should look for when choosing a stress management service provider.

Experience

When hiring a member of staff, you should always ensure the candidate has relevant experience in the position. The same applies when picking a Stress Management service provider.

Critical Incident Stress Management (CISM) teams should be fully certified and experienced in working with businesses to support them in dealing with trauma. This means they will have knowledge of many individual cases, and the ability to quickly diagnose different personality types.

Having this experience also means that the CISM teams can ascertain how employees cope with many different situations and assist in finding a bespoke recovery method as quickly as possible.

Reaction time

In the face of a critical incident, or a traumatic event, it is crucial that support is offered as soon as possible. This will show employees that their health and corporate wellbeing is pivotal to your business, and it will also prevent further issues from developing.

Ensuring that your CISM provider can deliver critical incident stress management support in these situations is incredibly important and can be reinforced by looking at reviews or testimonials that previous employers have given.

Mental health problems, such as depression or anxiety left untreated, can lead to further problems, so it is imperative that counselling in the workplace is received as quickly as possible.

24/7 support

Unfortunately, dealing with trauma can be a constant battle, so it’s essential to find a stress management provider that can offer 24/7 support, whether this is online or over the telephone.

People may need support in dealing with trauma at any time of the day, when their family and friends may not be available. Choosing a CISM provider that can provide stress management support outside of working hours is extremely important for your employees’ wellbeing.

On-site availability

Supporting your staff over the phone has a great number of benefits, and for some people, it can even help them to open up more than usual. But in some situations, it can be preferable to speak to a professional in person.

Ensuring that your CISM provider offers face-to-face support is beneficial, as it will allow you to give your employees all the information they need to engage in counselling in the workplace.

Proactive approach

It is a good idea to select a provider who offers a holistic approach to corporate wellbeing and gives support to staff whenever they may need it.

Every day stresses such as money troubles or childcare problems can build up and affect an individual’s wellbeing.

An EAP service provides a proactive approach to stress management, so that employees have a confidential space to discuss any issues they may be having with a professional, so they can remain happy and comfortable at work.

Corporate wellbeing is becoming more important in everyday life and ensuring that you’re supporting your employees’ mental and physical health has never been more important.

Selecting the correct stress management provider will enable your business to put the wellbeing of the people you work with first.